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9:26am, 2 September 2023
by Maroon Abriel
Who says virtual living is humanity’s future?
As we’ve gone through a worldwide pandemic, we have experienced so much emotions. Hopefully we’ve realized that community and the sense of face-to-face interaction is our key to healthier and happier living. And so, the degree of assistance, servicing, and reconditioning gives us the thrill and exuberance when receiving service quality.
There are cultures like those of the Japanese that extends their service to the highest quality without expecting anything in return, instead, is ingrained in them that they have performed the utmost service one can provide and receive.
This should be part of who we are and whom we become.
In advertising and business, we all prefer seeing, hearing, and experiencing quality service rather than boohoos having to be repeated and done again.
Customers and servers alike prefers receiving quality service and would gladly go back and repeat the experience two times over.
With that said, may service industries take to heart that providing, giving, and extending quality in everything they do is service excellence certified.
17 June 2023, 12:05 PM (EST)
by JRMC
Silence, blankness, nothing.
In this busy world that we live in, we try to continue to figure out what we can do, what we can become, and what we’re meant to be.
However, I stop and think of the act of nothingness, as still I as I can be.
The world finds its way to stop us from our tracks. To allow us to be steady. To let go and just be. To listen. To think things over. To change course. To recognize the act of nothingness.
Jean-Paul Sartre explains that as a conscious being, the for-itself recognizes what it is not: it is not a being-in-itself. Through the awareness of what it is not, the for-itself becomes what it is: a nothingness, wholly free in the world, with a blank canvas on which to create its being.
As still as I can be, I write my thoughts of my act of nothingness.
Zero is the mathematical classification of nothingness. A value of none, but more in-depth than that of its meaning.
As I contemplate further into the act of nothingness, I try to recall what have happened during those moments.
Silence scare many these days, yet, we strive to seek such more often than we want.
The act of nothingness, not staring into something or someone. Not listening or hearing the sounds around. Steady as one may be, the stillness of nothingness brings blankness in our thoughts, our hearts, our being.
Have we lost time altogether delving into an act of nothingness?
Would we pound on ourselves losing time keeping still?
Or should we consider and include acts of nothingness in our daily lives?
Science says keeping still and doing nothing allows our brains to be in a state of neural recuperation, the resting-state network (RSN).
Time Magazine even published an article, Niksen is the Dutch Lifestyle Concept of Doing Nothing. Niksen “literally means to do nothing, to be idle or doing something without any use,” says Carolien Hamming, managing director of CSR Centrum, a coaching center in the Netherlands that helps clients manage stress and recover from burnout. Practicing niksen could be as simple as just hanging around, looking at your surroundings or listening to music — “as long as it’s without purpose,” she says, and not done in order to achieve something or be productive. In the Netherlands, niksen has historically been dismissed as laziness or as the opposite of being productive, Hamming says. But as stress levels climb in the U.S. and globally and their crushing health impacts, like burnout, are getting more recognition from the medical community, doing nothing is increasingly being framed as a positive, stress-fighting tactic.
Should I ponder more on my act of nothingness?
Now it’s your turn to try the act of nothingness, be still as you can be.
By Loiselle Cenas
30 July 2022, 5:00 P.M. EST
I have travelled local and abroad many times with my family and friends. But it was only in the year 2019 when I embarked my first ever solo travel.
It was the same year I went to Singapore with my family for vacation.
After 3 months, I flew alone to Istanbul, Turkey from Dubai, United Arab Emirates — where I used to lived for 8 years.
I decided to travel solo after numerous cancelled trips with my friends. Since everyone else had their own priorities and busy building their lives, it became very difficult matching their schedules with my travel plans.
The idea of traveling solo for the first time can be scary for many. There are a lot of fear-mongering especially for women which prevents them from traveling alone. I myself had some reservations. I don't want to put myself into situations similar to the movie "Taken", where women get abducted while travelling in other countries.
Despite the anxiousness, I took a leap of faith and decided to push through with my long overdue travel plans.
I narrowed down my list of countries to visit based on my budget, safety, and how I felt comfortable traveling to.
It took me a month of preparation to reach my desired destination. A lot of research and studies — yes, you’ve read it right, I studied the country where I was going. I have studied the city map, the safest and easiest transportation route from the airport, to the hotel and to all the places I'm planning to visit and vice versa. I also tried to read topics about common scams, and the customs and traditions of the country. It was important for me to have a slight background and be prepared of what to expect before I jumped on the plane when I arrived at my destination.
And voila! I chose Istanbul, Turkey as my destination.
Why Turkey? You wouldn’t be the first to ask me that.
In 2016, Turkey was all over the news because of a terrorist attack that occurred. But despite Turkey's image of terrorism threats, it is still an extraordinary country to visit. It is rich in cultural and culinary history. And it is close to Dubai where I was living at the time. It was just 4 hours away by plane. Another factor was the culture; it is quite similar to the Middle Eastern culture which I was already accustomed to. In fact, Arabs like to go to Turkey for vacation which I found out later on while I was travelling in Turkey.
So, after doing my homework and accomplished all the necessary paper works, I was all set to travel and explore Turkey. I took my first solo trip for 3 days. I stayed in a hotel situated in Taksim Square—in the heart of the city, easily accessible to all forms of public transportations, restaurants, shops and bars.
On my first day in Istanbul, I took the Bosphorus cruise where the ferries crossed two continents from Europe to Asia. You will get the chance to see the entire city in a different perspective. During the cruise I met a Russian mother and daughter from Spain, whom I later joined them for a scrumptious lunch at the Grand Bazaar and a little shopping in Spice Bazaar. After I parted ways with my new found friends, I decided to go back to the hotel first to take a rest since it was already raining. When I got enough rest, I decided to visit the famous mosques in Istanbul. En route to the metro, I met some nice Columbian ladies in their twilight years heading to the same location. It was fun chatting with them; I got to practice my rusty Spanish. I enjoyed their company touring the Hagia Sophia-the former Christian Cathedral that was converted into a mosque during the Ottoman Empire. Just a few walks, is the stunning Blue Mosque, the main mosque in Istanbul. You will be in awe by the beautiful architectural designs of both mosques that showcases the Ottoman designs. There are plenty of mosques in Istanbul to visit that I opted to skip so I can visit other tourist attractions. Later that afternoon, I spent my time exploring Taksim Square and delved into a food adventure.
I felt like I’ve just simply ate and ate to my heart's content. I tried almost every local delicacy, from street foods to Turkish delights, and had the most delicious kebab in my life! After dinner, I have decided to call it a night and proceeded back to my hotel, since it started to become dark and cold. As part of the security measures in place, people were asked to stay indoors after 7PM.
The next morning, after having a good breakfast at the hotel, I hopped on to my next agenda. I walked in the cobblestone streets of Istiklal, where you can find the old-school tram running in the middle of the streets. While strolling, I found myself shopping and non-stop eating because of the many shops and restaurants in the area. When I reached the Galata Tower, a famous stone structure that offers panoramic view of Istanbul, I sought to have my pictures taken.
I had an amazing lunch at Guney Restaurant, a well-known restaurant since 1964. Walking down to the slope to Istiklal Avenue, I stopped by souvenir shops to get some memorabilia and cruised some art galleries and boutique cafes in the neighborhood.
On my last day, which gave me enough time to visit Nisantasi, an upscale district of Istanbul, before my evening flight back home, I was awed by the vibrant city consisting of lively shopping streets, trendy cafes, and nouveau buildings. If you’re lucky, you can spot Turkish celebrities in the area, and was also able to visit the Sisli District.
After all this, I headed back to my hotel, got my luggage and headed straight to airport to catch my flight back to Dubai.
That was one of my lifetime, best vacations.
Traveling solo can be daunting and scary but it strengthens your relationship with yourself—you learn and grow so much. It expands your board of horizon and takes you out of your comfort zone.
A little final reminder when traveling solo is to be aware of your surroundings when traveling alone and you will be fine.
by Mikee Manipon
24 June 2022
Kumusta?
Have you ever gone to the Philippines? Or watch a Filipino movie?
Do you have a friend or acquaintance who is Filipino? If so, you may be familiar with this word.
Kumusta or kamusta is a common way for Filipinos to greet and receive someone warmly.
This may also mean checking up on someone because this word is derived from the Spanish phrase, “Como esta?” which means “How are you?”
Aside from this, some Filipinos just tend to use the word “hi” and “hello” or any gesture to imply greetings like waving of their hands and pagtango or nodding one’s head.
Now that you have some ideas on how to start a conversation using the Filipino language, it’s time to know how to say goodbye.
As a Filipino, I must say that letting other people know that you are going is important especially if you are talking to older people because it is a sign of respect to the person you are talking to.
There are several different ways to inform someone that you are about to leave or part ways.
Paalam is one of the most commonly known expressions of goodbye in Filipino. However, this is usually used in a formal setting or conversation. In a casual conversation or daily use, you can say “Tutuloy na po ako/ Mauuna na po ako” which means “I have to go.”
In the Philippines, using “po” in your sentence is one way to show respect towards elders. You can also use it when talking to anyone regardless of their age and you just want to sound as courteous as possible.
These are some basic phrases you need to learn if you are interested in Tagalog or Filipino language.
There is no better way to get comfortable with a language than to speak it, so, practice as much as you can.
Remember that continuous practice and consistency is the key to learning a new language.
by Loiselle Cenas
24 June 2022
I remember back in the day, when I was still in high school, personal letters and journals play a big part in every teenager’s life.
Lovers expressed their feelings through romantic love letters during courtship. People maintained their relationships with their friends and loved ones who lived miles away by communicating by mail. I myself used to exchange mails with my pen pals and friends locally.
Every month I looked forward receiving a mail and get very excited whenever the postman would come to deliver them to our house.
I loved seeing letters written in fancy stationeries. It puts a smile on my face whenever I read the contents of the letter. It warms the soul and somehow reduces your longing of the person despite the distance and their absence.
I remember that almost every person I know keeps a journal or diary inside their handbags to jot down their thoughts, feelings, and experiences on a daily basis. They write what they want to remember. Some even writes personal and intimate details that they want to keep private and don’t want to divulge with other people.
There were occasions when I would re-read my favorite letter, read what I have written in my diary simply because it feels good, and the feeling of wanting to reminisce about a particular moment in my life.
However, isn’t journal and personal letters a thing of the past?
In this day and age, when digital communications like emails, SMS, vlog/blog, messaging apps, video chats, and social media is a trend, who journals or writes personalized letters anymore?
Everything has been made convenient for people to communicate across the world in minutes.
As time changes, majority of us rely on advanced technology to make our lives better especially now that life is much busier where people require immediate responses and attention.
Although journals and personal letters are time consuming, there are still a few people who prefer writing an actual letter to convey their message and best wishes as it is more personal and show a level of care.
Writing a letter is still required in many instances.
There are those needed for official communications, documentation purposes, and official letters used in recording important information and events to serve as proof within individuals and organizations and are used in cases of legal matters.
Offer letters are considered official when written and printed out in paper.
Businesses still operate using written communication to ensure clear and proper documentation.
Letter writing still holds value up to this day which is the basic and solid foundation for early education.
Children are taught and practice learning to write by hand to develop their motor skills and critical thinking skills.
Journals and writing letters are an effective way of expressing oneself, it boosts one’s brain to be creative by thinking of words to write.
Writing is a skill that is vital in every aspect of one’s life, be it academic, professional, or personal.
A person’s ability to be able to write proficiently helps one become better communicators allowing a person to send correct messages across without getting lost in translation.
So, who journlas and writes personalized letters anymore? I do, from time to time. Would you the same?
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by JRMC
6:30PM EST
Spring of twenty-twenty came like a breeze. Mandates and rules have swiftly been overturned. Indoor and outdoor areas have been flocked by many.
Cautiously still, we try to return to our previous habits.
If you are like me, libraries have always been a place of solace, adventures, and a nook from all the things around us.
A
by JRMC
6:30PM EST
Spring of twenty-twenty came like a breeze. Mandates and rules have swiftly been overturned. Indoor and outdoor areas have been flocked by many.
Cautiously still, we try to return to our previous habits.
If you are like me, libraries have always been a place of solace, adventures, and a nook from all the things around us.
A wonderful feeling of strolling through the many shelves of different books, magazines, and publications. The fascinating system librarians use to carefully place and categorize each item always end up being my treasure map to have good finds.
There are tall ones, and short ones, thick ones, and thin ones. Books, magazines, and publications in the library have so much to offer.
Of course, in every town or city, no matter how big or small you are in, you will always find a library.
As an educator and learner, I would always make sure to visit libraries.
My favorites are public libraries.
No matter how old and beat-up most of them are, these places provide free space to work on your projects, seating areas to read your favorite material, workstations to search reference publications, and most of all, the librarians who are excited to help you find the right book, magazine, or publication.
For those struggling to find the energy and motivation to work on projects, school work, or just want to find a place out of your room, I recommend you go to a public library.
These places are free. No need to rent your space there. They are usually open Monday to Saturday. Some are even open on Sundays.
So, if you are looking for a place to work on your materials, make sure to visit any of your public libraries.
by JRMC
12 March 2022
9:25am
The night before was lovely when we headed back to try to get what we’ve left behind.
A risky business knowing all will be locked on a certain time.
Getting there, and of course, expectedly, all doors were bolted.
Sent a message to our dear friend to expect us in the morning for the night was no success.
Ooh! A wintr
by JRMC
12 March 2022
9:25am
The night before was lovely when we headed back to try to get what we’ve left behind.
A risky business knowing all will be locked on a certain time.
Getting there, and of course, expectedly, all doors were bolted.
Sent a message to our dear friend to expect us in the morning for the night was no success.
Ooh! A wintry day it became.
The rain stopped when we got out of the front door. Russo burning fuel and ready to go, turned on its headlights and viola, snow came pouring down.
A feeling of love embodied us.
Snow days always turns everything magical.
Off we went and reached our destination soundly.
The snow has blanketed the roads, the roofs, and everything around. Its magic projecting beauty and calms our souls.
Came in and got out. We’ve gotten what we came for.
Snow was building up quick.
We didn’t want to get stuck somewhere as the snow rises.
And so, off we went. Drove out and enjoyed the ride.
Everyone were driving cautiously. Slowly. Roads were getting slippery as rain and snow had its mix.
Halfway through, as we made our way to the turnabout, slowly, Russo slipped. One of our front tire hit the left side of the curb, we spun. Turned our steering wheel hoping to steady it on the road. It felt so loose. The steering wheel rotated like the roulette in a gaming table. There was no grip. We turned sideways. In a second Russo’s nose was facing the trees. Front wheels up the right curb, and my, my, we almost dove off of the road! Our two back tires were still on the main road. Steady. Well, stuck really. Got caught up on the curb and into the gutters.
Shocked, but kept our head together and checked if we were okay.
We’re not hurt.
Tried backing up. Nope. We ain’t going nowhere.
Reached for our phone and our wallet to call triple A.
Snow wasn’t heavy. Thank goodness.
We checked Russo’s position on the road. We were positioned in a blind spot for those coming in to use the turnabout. Perhaps because three-fourths of Russo’s body was in the curb and into the hill, and other cars driving slower than usual, we were safe. Turned on our hazard light and shifted gear into park.
We saw a number of cars drive pass.
Dialed for help.
As we were still speaking with a representative, a lovely lady in a minivan came by our side. We saw her approach and lowered our window. She asked if we were okay. Thankfully, we were. We both didn’t have much to help me get out of the situation, so I told her I was on the phone for help. She asked again if I was okay, said yes, and she said goodbye and headed out.
The representative on the phone asked if I can go out of the car and see if any of my tires had problems. Unbuckled our seatbelt and went out of the car, cautiously. As we stepped out, we were approached by another driver who parked his sedan safely, a couple of feet from ours to check on us.
Another Good Samaritan.
He asked if we were okay. Said yes, and told him we were checking our tires as requested by the towing service representative. All four tires seem unscathed.
Our blue shirt Samaritan checked on the car. It seemed not too stuck on the curb. He then got something from his car to try to help the front tires to get itself out of the softened soil. Asked us if he can try to back it up. “Please!” we replied.
Rotating the steering wheel from left to right and hitting the gas to backup, no grip. It won’t do.
Triple A gave us a confirmation of our request for help. Advised that it’ll take a bit longer for them to get to our location. Oh my!
As my Good Samaritan and I tried to check on what we can do to get us back on the road, another man came along.
Our second Samaritan was wearing a red jacket.
Grateful.
The two men started suggesting what can be done.
They both suggested we get in the car and try backing up as the two try push with their bare hands.
Nope. Still stuck.
A couple of minutes have passed. A few cars were able to pass us and get through.
No sign of our towing service getting to us yet.
The weather was getting colder. Winds were blowing. I was starting to freeze.
I had my hooded winter coat on, the other Samaritan had his red jacket on. Shocking to me is our first Samaritan in his blue shirt. He didn’t look bothered by the cold at all. Gosh!
As the two men try their best to discuss what can be done, an awesome pale-blue truck drove by. It stopped and parked in front of the blue Samaritan’s car.
A man and a lady came out. They headed our direction.
The two men started cheering “Our badass savior is here!”
They seem to know people driving with such trucks are not only capable but have what’s needed for such situations.
The lady and her beau asked how we were. Safe and unharmed I replied, but stuck.
The lady headed to the upper side of the turnabout to give incoming traffic warning of what was happening.
The three men then started discussing what the options and situation were.
Our third Samaritan then went back to his truck and got out a rope. He can get Russo out with a pull.
We all started to look for a hook below the trunk.
Geez, Russo! Nothing???
Cause there was no definitive visible hooks around, our third Samaritan decided to hook the rope somewhere below the trunk.
He told us to get in and steer the wheel appropriately. Shifted the gear into reverse and hit the gas as we were being pulled out of the gutter.
Ooh! Took three pulls and Russo was back on the main road.
Amazing!
The men cheered on and I could never be so happy to have Russo on the road again.
Not much damage that we can see or feel positioning the car on the side. We can drive home.
That was amazing!
I thank each of my Samaritans. We couldn’t have a bigger celebration as we didn’t want to cause more traffic buildup on the turnabout.
I am grateful to these people.
With no hesitation, they stopped, checked on the driver, and helped the best way they can.
Amazing!
The rest of our helpers headed back to their cars as we all slowly drove out of the turnabout.
Drove slowly, giving a honk on those who helped and waved a grateful thanks.
We decided to pull in a parking lot to call triple A and cancel our towing request. We also wanted to make sure that there’d be no other problem Russo might be having getting out of the situation. Nothing. All clear. We can drive home slowly and safely.
As we dialed our towing cancellation, our heart felt a sigh of relief. We were all safe. We completed our cancellation and headed home.
Flashes of being spun and that simple skid came to us. We drove slower. With every turn we needed to make, with every brake, we cautiously drove.
As we turned to our street corner, we felt at peace and safely home.
A morning for the books.
Out of nowhere and very unexpectedly, three knights and lady came to our rescue and got us out safely of a bad situation.
For that we are grateful.
Dedication
Shoutout to my three knights and a lady! I wasn’t able to get your names but I want you to know how very grateful I am for your help. Hope you’d find this somewhere, read about it, and remind you of your kindness. Cheers to each one of you!
#samaritan #goodsamaritan #checkingonyou #accident #skid #turnabout #offtheroad #towed #truck #palebluetruck #three #knight #knights #lady #savior #kindness #grateful
Importance of Speech Acts in Successful Customer Service
(First of A Series)
by Mary Rose Banaag-Soriano
16 February 2022
10:36pm
"The most important thing in communication is hearing what isn't said."
- Peter Drucker
Have you ever observed when someone speaks, you try to match it with how they say it?
Let's first define what Speech Act is.
As f
Importance of Speech Acts in Successful Customer Service
(First of A Series)
by Mary Rose Banaag-Soriano
16 February 2022
10:36pm
"The most important thing in communication is hearing what isn't said."
- Peter Drucker
Have you ever observed when someone speaks, you try to match it with how they say it?
Let's first define what Speech Act is.
As for how I interpret it, Speech Act is an area of pragmatics which are communicative acts, verbal and non-verbal. These are acts that refer to the action performed by produced utterances.
As a basis of this interpretation, Yule (1996) stated in his study that speech acts are how speakers and listeners use language. Bach (1979) explains that action in verbal communication has a message in itself. So, communication is not only about verbal communication but also non-verbal.
So how is this elemental to customer service?
Customer service is the backbone of a service organization. How communication is relayed and expressed is paramount to a successful transaction.
Appropriate verbal and non-verbal communication is imperative to avoid ambiguity, leave room for negotiation, and remove sticking points in coming up with solutions.
There are various reasons why Speech Acts are influential in Customer Service. Below is just the tip of the iceberg.
Asking Questions
It's not about asking any question, but rather, the right question to ask.
Most often, we don’t get the answer we are expecting because of the question that was uttered.
Consider revising your questions. Watch out for the correct use of modals.
Example: What could I do for you? to “How can I help you today?”
The latter shows relevance and feasibility portraying that -you can assist them- but not perform a miracle.
Probing
Probing isn't just asking a plain question. It is more investigative and the springboard of another probing question. It is another question in response to the previous answer of the speaker.
In customer service, direct responses are clearer and go deep to the root cause. So, take the yes-no questions to your advantage.
Instead of; What is the problem you're having?,change it to; May I ask, what kind of difficulty you are having in using the product?
You said you charged it and still it didn't function? Instead, use; How long did you charge the item?
It is highly probable that you will get a clearer understanding of the situation.
Linguistic Accommodation
Customers come from all walks of life and consideration not just of the language but how we utter the language can influence decisions, emotions, and ideas. Barrow (2019) in her web article illustrates it as adjusting language and speech based on the situation or person consciously or subconsciously. This can be exhibited in how we tend to speak casually to friends and in a more formal manner to older people. There are many articles on the web that discusses this further.
-Watch out for the next issue to discuss the continuation of this article.-
Voice Tone and Intonation
"Don't look at me in that tone of voice."
-Charlie, Goodluck Chuck
"How you doin'?!" - Joey, FRIENDS
The difference between the two is often a point of confusion. At a glance, intonation pertains more towards your speech pattern, while tone refers more towards the attitude with which you speak your words. (Lynch 2021)
Moreover, Lynch also added that emotions influence tone, so it is a more pragmatic part of communication. In other words, one's tone discloses one's mood.
An example of intonation is when a question is asked, the sentence ends in a higher note even if it's a single word such as, "Hungry?" The use of intonation is related to how one speaks.
Both help convey meaning, emotion, and mood beyond words. It can be compared to a musical instrument; a softer sound will not be much comprehensible while a louder one can evoke a feeling of annoyance. “So, watch your tone!” - as our mother would say.
Facial Expression
"It's the eyes, Chico. They never lie." - From the movie, Scarface
Cuncic (2021) in his article mentioned that comprehending facial expressions is an integral factor in nonverbal communication. He added that when words do not equate emotions as well as when the face deceives emotions, this can cause misinterpretation.
Thus, better think twice when you utter, “How can I help you today?” with a plastered smile exhibiting your facials.
Good communication skill is not only a professional skill but a life skill itself. How we speak and what we say influences communication.
People who know how to efficiently deliver information, exchange ideas, and pay attention to the other person's message can have the edge to a successful service-oriented career. So, if you don’t want to add to the spark when an irate customer speaks with you, you ought to consider checking on your speech acts.
by Maroon Abriel
1 January 2021
8:11am
A new year, a new beginning.
Let's start another year, another day, with a more relaxed, calm, and positive outlook of life.
Things have been more challenging than any of us had never imagined.
Our mental health rode not only one, but a gazillion rollercoasters. Our heads bumping from side to side. Each tu
by Maroon Abriel
1 January 2021
8:11am
A new year, a new beginning.
Let's start another year, another day, with a more relaxed, calm, and positive outlook of life.
Things have been more challenging than any of us had never imagined.
Our mental health rode not only one, but a gazillion rollercoasters. Our heads bumping from side to side. Each turn, each climb, each fall, made us shift gears, some in a split second.
As we walk into this new year, may we be more aware of our actions, our words, our footprints we leave behind. We are all facing our own demons, however, we do not want the world to remember such horrid past.
Let us remember and be remembered to have brought a tiny sparkle of light to the other no matter the circumstance.
Twenty twenty-two, give us a brighter future.
May each day we live be a fruitful day of hope, peace, and love.
Cheers to twenty twenty-two!
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Mikee D. Manipon
5 March 2023
2:11 PM (EST)
Taong 2019, nang pumutok muli ang balitang aalisin na ang Filipino bilang core subject sa mga kolehiyo sa bansa. Makalipas ang ilang taon, patuloy pa rin ang diskusyon at pagbibigay ng opinyon ng bawat isa tungkol dito. Dapat nga bang alisin nang tuluyan ang Filipino bilang asignatura sa mga kolehiyo?
Isa ang wika sa sumasalamin sa ating pagkakakilanlan bilang tao at isang bansa, ngunit paano nga ba kung mismong Pilipino ay tinitignan ang kanilang wika bilang isang pangkaraniwan lamang at hindi na dapat pang pag-aralan. Nakakatawang isipin na sa panahon ngayon, tila hindi pa rin nagbabago ang pagtingin na ito ng karamihan. Tila mas lalong lumayo ang landas na dapat tahakin ng mga kabataan na pag-aralan ang wikang Filipino. Isang malaking dahilan na rin dito ay ang patuloy na pagkakaroon ng kolonyal na mentalidad kaya maraming kabataan ang mas naeenganyo mag-aral ng ibang wika. Isang halimbawa na rito ay ang pagtingin nila sa ibang wika bilang mga wikang mataas at pang-sosyal. Sa madaling salita, kasabay ng paglipas ng panahon ay ang tila hindi pagbibigay ng halaga at pagsasantabi sa wikang kinagisnan.
Bilang isang nagsasanay na guro, nakita at nasaksihan ko ang hirap na dinaranas ng mga kasalukuyang guro ng Filipino sa paaralan ng hayskul. Maraming kabataan ang hirap na hirap pa rin sa asignaturang Filipino, ito man ay sa pagbasa o pagsulat.
Nakakalungkot man isipin na mismong Pilipino ay hindi marunong sa sarili nitong wika. Magsisimula sa bawat tahanan ang kaalaman ng mga bata, ganun na rin ang kaalaman sa paggamit sa wika. Ngunit paano na lamang kung mismong sa kanilang tahanan, hindi ginagamit ang sariling wika? sino ang magtuturo sa kanila nito? Ang paaralan. Kaya marapat lamang na sa loob ng paaralan, maipakita ang kagandahan at kahalagahan ng pagmamahal ng sariling wika sa pamamagitan ng pag-enganyo sa mga mag-aaral na gamitin ito at patuloy na paunlarin ang kanilang kaalaman sa wikang Filipino. Hindi lamang sa elementarya at Hayskul, bagkus mas lalo dapat itong mapag-payabong pagdating sa kolehiyo dahil ang kolehiyo ay ang pinakamataas na yugto ng edukasyon at sa puntong ito, mas malawak ang kaalaman at pag-unawa ng mga kabataan kaya naman mas kaya ng mga ito maging malikhain sa paggamit ng ating wikang Filipino at nang sa gayon ay mas magamit at mapaunlad pa ng mga ito ang ating wika.
Ang pagtanggal ng wikang Filipino sa kolehiyo ay maaring maging dagok sa lipunan at maging daan sa unti-unting pagpatay sa wikang kinagisnan. Ang wika ang nagsisilbing daan sa pagkakaunawaan ng bawat Pilipino, Ito ang naging sandigan ng bawat Pilipino tungo sa pagkakaisa. Napakahalaga ng kapangyarihan ng wika upang tayo ay malayang makapagbahagi ng saloobin at isipan. Sa mahabang panahon, napatunayan din sa maraming pagkakataon na marami pa rin ang mga Pilipinong ang hindi maalam sa tamang paggamit at pagbaybay ng wikang Filipino. Isa itong patunay sa pangangailangan ng higit na malalim at pagtutok sa pagtuturo ng wikang Filipino. Ang pagtanggal ng Filipino bilang asignatura sa kolehiyo ay hindi dapat nakakulong sa ideya na ito ay kahingiang pang-akademiko lamang, ang pag-aaral nito ay lumilinang ng kamalayan sa ating kultura at sumasalamin sa ating pagkakakilanlan.
Kaya kung ako ang tatanungin, iisa lang ang akin sagot mula noon na naging daan sa pagtahak ko ng kursong pinili ko ngayon. Hindi kailanman dapat alisin ang asignaturang Filipino sa kahit anong antas ng edukasyon sa ating bansa, bagkus ay dapat magkaroon pa ng mas malalim na pag-aaral sa ating wika, gayon din ang iba pang wika sa Pilipinas upang higit pa nating makilala ang sariling atin at taas-noong maipagmamalaki ang wikang Filipino.
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"Contrary to the belief that one’s educational background would guarantee purposeful work experience, some have undermined the intangibles that have enveloped this expectation. The willingness to overcome insurmountable obstacles, the drive for continuous learning, an adamant work mindset, and the spirit to surpass one’s weakness can counterbalance the lack of credentials immeasurable and unquantifiable.”
This has always been the first paragraph I write in a letter of application when a teaching opportunity comes along the way. But are there any solid criteria that ought to be the basis in becoming a professional instructor? One may argue that an impeccable educational background solidifies your credibility and is the primary category that allows anyone to have competency. On the other hand, some can add that formidable professional experience seals the deal.
Ahmad Idris Asmaradhani’s paper about professional teachers’ criteria mentioned that ‘some professional teaching qualifications do not make a teacher professional, in the true sense of the word.’ He added that ’belonging to a particular profession does not automatically guarantee that the service one provides, is a professional one either. Additionally, it was stated in the author’s abstract that teaching as a professional can be a complicated thing to accomplish because it also comprises many roles to be played.
Tichenor (2005) has defined an array of meanings to describe a ‘professional’ in different fields such as sports, healthcare and, the business sector. For instance, he stated that society perceives being professional as synonymous with success, power, and job title or at least attributed to the behavior expected of individuals in specific occupations. Moreover, he added that in the educational field, however, being a classroom teacher is not always associated with being a professional since society has regarded that anyone can teach.
Coming from a decade-long * involvement in the English as a Second Language (ESL) industry, this mentioned perception has often struck teachers like me teaching a second language. From experience, we are considered more often as native speakers of our primary language, lacking in professional certification and training.
From a personal and professional point of view, one of the most challenging aspects of becoming a professional instructor is finding the right balance and the adequate amount of ingredients – disguised as methodologies, approaches, and techniques – and fusing them all in a class or even to an individual learner. Every learner has their own needs and requirements, and it is the teacher’s responsibility to adjust to these needs accordingly. If the shoe fits, then by all means. To quote, it is not one-size-fits-all.
Competent knowledge of the subject matter constitutes credibility and expertise as this gives an instructor a stable proficiency to teach. But from years of practice and involvement, it has taken my journey to not only gain professional credentials and experience but dedicate continuous development as time has changed inevitably.
Further discussion was attributed when Tichenor (2005) indicated Clement (2002) and Seifert (1999) remarks that ‘becoming a professional teacher is a process that takes time to master.' He added that professional teaching is an advanced and complex undertaking.
Stronge (2002) categorized the attributes and behaviors with attitudes of effective teachers into six major areas. Prerequisites of effective teachers; the teacher as a person; classroom management and organization; organizing instruction; implementing instruction; and monitoring student progress and potential. The initial two areas consider the teacher as an individual, whereas the rest includes an analysis of a teacher’s responsibility and core practices. He also commented on the effectiveness of teachers in 3 statements: one who acknowledges complexity, communicates clearly and, serves without prejudice.
More than the technical know-how, teachers should also embody the character, the passion, and the commitment for continuous development. Embody a life-long love for learning and leave an imprint that makes a learner desire to learn more are attributes that will serve as an indelible mark where professional instructors could contribute to a student’s holistic development.
Perhaps regardless of credentials A-Z, one significant factor that envelopes a successful teaching career is the ardent devotion to what you do. The commitment that is more than just a series of lectures and instructions and the desire to elevate the learning process of every individual are the components that raise the bar. That once they leave the walled confinements of a classroom or log out of the virtual learning space, the motivation and passion of learning will linger. Regardless of all allegoric attributes to the teaching profession, may the motivation and passion for learning be the highest aspect.
In English, the word “Bakit” means why. It is one of the most commonly used Filipino word if you are asking or inquiring about something. Tagalog came from the word “taga-ilog”, which means the river dwellers along the Pasig River during Spain’s occupation in the Philippines. The term “taga-ilog” was difficult for the Spaniards to pronounce, so, they reduced it to, Tagalog. Tagalog is the language used by many Filipinos who are in the Luzon area, especially in Manila, the capital city. In 1987, the Philippine constitution formalized Filipino as the official language of the Philippines. It started when the government of the commonwealth insisted having a national language because of the variety of languages spoken across the archipelago. Since Tagalog had a large number of speakers, being the primary language in Metro Manila and nearby provinces, it became the basis for the development of the Filipino Language. The Philippines is a diverse country with several ethnic and immigrant communities. There are almost 183 languages and dialects spoken in the country, and so in the 1987 Constitution, they acknowledged that Filipino is evolving and it shall be developed and enriched on the basis of other dialects and languages. As we all know, language plays a vital role in our everyday lives. Using language effectively is very important in a global world to be able to be understood by others by saying what you want to say. It is also an important part of one’s culture. It is the way to communicate with others, build relationships, and create a sense of community. If you are a tourist, communication in the Philippines is easy because Filipinos know many languages, including English. Everywhere you go in the country, for sure, there is someone who knows how to communicate in English as this is used and taught in school, as well as, there are many words now being used in English. Being able to understand and speak Tagalog can improve your experiences in the Philippines. You would be able to tag along with other Filipinos and exchange laughs and conversations with them. We also can’t deny the fact that there are Filipinos all over the world. There is a big chance that you will encounter Filipinos in your everyday lives, and you will communicate with them. They may know how to speak in English, but it would be great and they will be amazed if you understand and learn to speak Tagalog, or what is now known as Filipino. It’s a great way to know how someone really feels about you. For someone who speaks either English or Spanish, at some point it can be easy for you because some of the words and word structures are almost the same, however, there are those translations that may not be exactly the same. You will be in a better position to understand the message they are trying to convey to you. There are many situations where this can be very helpful and can open many opportunities for you. For some, the Filipino language is like a tongue twister finding it hard to pronounce some words like learning another language, however, Tagalog is a fascinating language. Learning Tagalog is fun because many Filipinos are very creative when it comes to the language. We are able to create words from another, combine them, and somehow, integrate it to a Filipino culture. It then becomes part of our culture and identity. Being able to study and learn other languages can help in understanding a society, the culture, the tradition, and how they are as a person.
Do you ask the question, “How do I manifest anything my heart desires?” Then, you will want to read this. Learning to manifest your desires is like learning to swim.
So, how is swimming like manifesting? Both of these require definite trust.
In the case of swimming, you trust that you will not drown. In the process of manifesting, you need to let go. Let go of your need to control the outcome and trust that you shall receive what you desire. Even more so, it also helps to know why you want the thing you seek, but that is a whole other subject matter in and of itself.
You see, everyone who has learned to swim will tell you that fear causes you to sink. Lack of fear allows you to float. And even if you submerge, it will be only temporary where you’ll soon bobble back to the surface.
It is the same with trying to manifest your desires. Accept your desires as already having been fulfilled.
Make mental notes as to why you desire your request. Understand that if you have any doubts whatsoever, you will not attract your desires properly. You can fool people and maybe even yourself, but you cannot fool the Universe. Every single thought, every feeling of doubt, no matter how little, is vibrated out into the Quantum Field of every outcome possible. It has been proven in the scientific world that thoughts do emit energy!
Although I never learned to swim, I was able to realize the parallels between swimming and manifesting. I am still baffled by the fact that, while I had difficulty keeping my head above the water, experienced swimmers didn’t have such a problem. They would confidently swim while I struggled.
I discovered that I would sink in not being able to trust the water to keep me afloat. I was afraid that if I let go, I would go down to the bottom. And then it hit me. It is the same with manifesting your desires!
No trust, no manifestation. It’s only when you totally and unequivocally trust that your desires are as good as delivered that you have manifested.
The proof of your total trust is when you express your gratitude, celebrating, despite your current circumstance, which more than likely may be the exact opposite of what you profess.
However, just as it is with swimming, getting to that point doesn’t happen overnight. We first must let go of our fears which are a product of our past experiences and belief systems that seem indestructible.
So, in short, the answer to the question, how do I manifest any and everything I desire is, to trust. Trust that the Universe/God wants what’s best for you and can provide what you want.
Trust that just as the water lifts you and lets you float, the Universe shall keep your head above the tides of life, no matter how fearful things may seem right now.
Imagine a non-native speaker of English hearing "Break a leg!" before a nerve-wracking performance. I'm not going to lie. If I were that person, I would surely blow a fuse.When taken literally, this idiom seems as if the speaker wants someone to get hurt. When in fact, the expression means good luck. So, what are idioms, why are they s
Imagine a non-native speaker of English hearing "Break a leg!" before a nerve-wracking performance. I'm not going to lie. If I were that person, I would surely blow a fuse.When taken literally, this idiom seems as if the speaker wants someone to get hurt. When in fact, the expression means good luck. So, what are idioms, why are they so confusing? According to Merriam-Webster, an idiom is an expression that cannot be understood from the meaning of its separate words, but that has a separate meaning of its own.You may feel confused when you see odd phrases that don't make sense, so when you see or hear an idiom, don't try to remember the meaning, instead pay attention to the context, too. This fact will help you understand the idiom better and remember it more easily.Why is it important to learn idioms?Idioms are a significant part of everyday English. It allows you to express yourself creatively. Understanding idioms can help you enhance your conversational skills by demonstrating your understanding of their cultural meaning and context. It will make you feel more confident and at ease when communicating, so you need to familiarize yourself with the meaning and usage of each idiom. It will be challenging, but learning to use common idioms and expressions will make you sound more fluent. Learning a few common idioms is the best place to start. Here are a few idioms which are common in every conversation in the United States.
1. Bite the bullet
Meaning: to force yourself to do something unpleasant or difficult; or to be brave in a difficult situation
Sentence usage: I'm pretty sure Ed will bite the bullet and face his fears of public speaking.
2. Call it a day
Meaning: to stop what you are doing because you do not want to do anymore or think you have done enough
Sentence usage: After teaching for 15 years, Jenny thinks it's time to call it a day.
3. Piece of cake
Meaning: something that is very easy to do
Sentence usage: Melinda found the Math test to be a piece of cake.
4. Cost an arm and a leg
Meaning: to be very expensive
Sentence usage: Her bag cost an arm and a leg.
5. Speak of the devil
Meaning: an expression you say when the person you were talking about appears unexpectedly
Sentence usage: Well, speak of the devil! Here she comes.
6. See eye to eye
Meaning: if two people see eye to eye, they agree with each other
Sentence usage: I don't see eye to eye with my boss.
7. Once in a blue moon
Meaning: not very often
Sentence usage: He comes around once in a blue moon.
8. Under the weather
Meaning: If someone is or feels under the weather, they feel ill
Sentence usage: Skipper didn't go to school today, as he was feeling a bit under the weather.
9. Barking up the wrong tree
Meaning: trying to do something in a way that will not work
Sentence usage: If you think I'll lend you any money, you're barking up the wrong tree.
10. Break the ice
Meaning: to make people who have not met before feel more relaxed with each other
Sentence usage: That joke really broke the ice at the meeting.
How can I learn idioms and use them?
It can be challenging to memorize all idioms and phrases, but you can use these tips to help you learn them quickly and easily.
Context clues: When you see or hear an idiom or a phrase, try to understand the context of their usage.
Research: There's a wealth of knowledge on the internet. Figuring out the stories behind idioms and researching their meanings will help you memorize them.
Keep a journal: Make a list of idioms that you frequently hear and practice using them. Writing examples is one of the most effective ways to remember and use a new English idiom.
Get help: Consider enrolling in our English programs to assist you in learning idioms. We have qualified teachers with years of expertise who can provide you with a thorough understanding of this subject.
Idioms are significant for fluency. It enriches our language and allows us to converse more enjoyably. Native speakers use them often. If your goal is to sound more fluent and confident, you should start using them.
What is a virtual classroom? A virtual classroom is a digital learning environment that allows teachers and students to connect online and in real time. It utilizes video conferencing, online whiteboards, and screen sharing allowing educators to hold live lectures, virtual office hours, and discussion with students in an interactive setti
What is a virtual classroom? A virtual classroom is a digital learning environment that allows teachers and students to connect online and in real time. It utilizes video conferencing, online whiteboards, and screen sharing allowing educators to hold live lectures, virtual office hours, and discussion with students in an interactive setting. Virtual classrooms are meant to replicate the experience of physical classrooms, with the added benefits of file sharing, instant feedback and interaction, and are ideal in distance learning situations. A virtual classroom also refers to an online system that allows students and teachers to communicate and collaborate. Typically, a cloud-based learning solution that is part of a larger learning management systems (LMS). They are highly customized and are accessible to users on a variety of devices, like smartphones, tablets, and laptops.1 With COVID-19 causing widespread school closures, children across the Philippines and around the world are being given alternate resources, mostly online, to be able to study outside of the classroom. Temporary solutions that are being devised for remote education range from online classroom tools like Google Classroom to Zoom and podcasts by teachers. While parents are adjusting to this new scenario, during this time, it’s also important to help kids stay focus on learning and avoid overuse of games, social media, and videos.2 As I look back, I asked myself: “Can I manage my child to participate with her online class knowing her characteristics and behavior?” My answer was with no doubt a "NO", yet what made me change my mind was this, it is the reality that all of us had to face, no matter what the upside or downside of such change were, we had to and must go through them because of the effects of the COVID-19 pandemic. The days flew so fast, online classes begun. At first, it was scary in a sense, I will have to join the class as my daughter’s "learning partner", guiding her to turn on the computer and clicking different links for her different subject classes. I needed to study her lesson to be able to teach her with her assignments, projects, and asynchronous activities. My time has been eaten by my daughter’s online classes. Teachers give everyday activities with specific dates of submission. I've felt and have been so stressed going back and forth attending to the need of my child studying virtually and on top of that is to care for my 3-year-old boy. There would be times that I would need to scream during examination days to be able to manage. I needed to read the entire exam materials, but then all of a sudden my boy will ask for milk, or I needed to change him. On the other hand, surprisingly, I was amazed how the school managed to come up with organized virtual class procedures in a very short span of time. The teachers are well prepared with their lessons everyday, they came up with a good way to teach the pupils not to be bored during classes. There exam materials presented in an orderly manner. They were understandable and easy to answer for the pupils. It was like virtual learning has been used for ages here in the Philippines. Of course, technical problems from time to time were unavoidable but tolerable. Last Oct. 15-17 of this year, there was an Online Family Weekend Retreat that I attended which was organized by Our Lady of Peace School. I want to quote what the speaker said, "Because of what is happening right now to the whole world, we need to accept the reality for us to positively move forward. Instead of contradicting it, because we have our own plans, we are reminded that God's plan will always be for the best of us all". It is the time to create new memories with the whole family, give more time to one another, and to learn the important things from each one of us. Just like the virtual class, it is a new normal that we must embrace, enjoy, and learn new things from. As the saying goes, "there is nothing permanent in this world, except, change.”
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